5.+C1

[|The Common European Framework in its political and educational contest]

Nonverbal language: The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. If you want to communicate better in all areas of your life, it’s important to become more sensitive to body language and other nonverbal cues, so you can be more in tune with the thoughts and feelings of others. You also need to be aware of the signals you’re sending off, so you can be sure that the messages you’re sending are what you really want to communicate.



Since non - verbal communication encompasses 93% of our overall message, here is a closer look at what that entails. It can include your attire, tone of voice, c le aring your throat, rubbing your eyes, crossing your arms, tapping your toes, scratching your nose. Eye contact, or lack thereof, gestures, crossed legs, open arms, and the scent we transmit are all forms of non - verbal communication. Through your choice of clothing, hairstyle, glasses, accessories, and makeup if applicab le, your appearance also communicates a strong message. The way you dress plays a vital part in how listeners receive you and how others respond to you. The most significant fact you should remember is that non-verbal signals have five times the impact of verbal signals. When the verbal and the non - verbal parts of the message are congruent, the listener believes your message. If they are not congruent, usually your words are saying yes, but your body language is saying no.

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Oral skills:

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Writing skills:

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